UK Government Service Manual

A set of user research and design tools for developing digital services for UK Government’s website, openly shared with general public. While the website offers basic design solutions for digital services, the strength of the manual is the way it provides user research tools to ensure the implementation of digital services and gathering feedback from users. It is a guide especially useful for service designers who work with government agencies.

Creator: UK Government Digital Services Year: n/d

External Link:

  1. GOV.UK Service Manual
  2. GOV.UK Service Manual – User Research 

Reference# 02.02.07

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